Banned from WordPress.org: GDPR NOT Respected? …. [S01E02]
After being banned from WordPress.org for no reason at all, we tried to get our accounts removed/forgotten as we are entitled under GDPR European law.
The guys at WordPress.org have done a great job making hard for anyone to contact them for some reason. Finally we were able to locate it at Data Erasure Request. But then after giving our email, we were told that we must LOGIN first.
Retention of personal information
If you would like to request deletion of your account and associated data, please follow these steps: Visit https://wordpress.org/about/privacy/data-erasure-request/. Enter your email address. Click “Accept Declaration and Request Permanent Account Deletion”. Note: If you have a WP.org account, it’s recommended you log in before submitting to associate your account with the request.
But how can we login while banned? We simply can’t. There is no way.
We have send a total of three emails, one to email@example.com, a second to firstname.lastname@example.org and a third to email@example.com (in a week period, not all at once) to request our accounts to be removed and some data erased. Not sure why we have to use the “firstname.lastname@example.org” to request anything and not email@example.com, this is a bit confusing.
Anyway the emails went out and until today 5 of April 2019 we haven’t got a single reply and no email has bounced back. I guess we will never get one.
So we have two accounts banned for no reason at all, two accounts that can’t login and request to be deleted and forgotten. Clearly this is a violation of our GDPR rights to be erased and forgotten and also a cocky attitude from whoever runs and administers WordPress.org.
What is next? There is not much we can do about it. If WordPress.org was a European website, things would be more easy and we could follow some procedure. Someone suggested to make a new account and post the whole issue at WordPress.org forums. But will not do that because some “volunteer” admin will probably erase or lock our topic (after having the last word), making things even worst.
We will continue to blog about it and go on with our lifes (using WordPress script, since we love it).