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[Solved] Site is not sending my emails

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(@kriskoyk)
Posts: 37
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Topic starter
 

Hi i have the same problem, site is not sending me emails. I use these custom settings but it doesn't work. How did you solve the problem?

 
Posted : March 18, 2020 16:56
Editor
(@editor)
Posts: 553
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Posted by: @kriskoyk

Hi i have the same problem, site is not sending me emails. I use these custom settings but it doesn't work. How did you solve the problem?

 

Is that a new problem? Did it work previously? Osclass version? New or old installation?

 
Posted : March 18, 2020 17:23
(@kriskoyk)
Posts: 37
Trusted Member
Topic starter
 

Never Worked, New Website, themes bender , osclass 3.8.1

 
Posted : March 18, 2020 17:33
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(@editor)
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Posted by: @kriskoyk

Never Worked, New Website, themes bender , osclass 3.8.1

Ok, how to you send out (smtp) the emails? Your hosting provider smtp?

 

 
Posted : March 18, 2020 17:35
Editor
(@editor)
Posts: 553
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Also go to Admin / Settings / Mail Templates and edit some.

There is a Test It button. Use it. What is the result?

 
Posted : March 18, 2020 17:40
(@kriskoyk)
Posts: 37
Trusted Member
Topic starter
 

The hosting provider tried everything with a negative result. He told me to contact the site's developer. I also tried what you say with a negative result.

 
Posted : March 18, 2020 19:21
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(@editor)
Posts: 553
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Posted by: @kriskoyk

The hosting provider tried everything with a negative result. He told me to contact the site's developer. I also tried what you say with a negative result.

Again, how do you send emails out? Via your smtp server, your provider's? Who is your hosting provider?

And your provider should have solved that for your, since this is clearly a hosting issue. What they told you (to contact the developer) is a bad bad answer, meaning they have no idea.

Can you post a capture with your Osclass smtp settings (with pass and user removed)?

 
Posted : March 18, 2020 21:32
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